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Introduction

At Kayan Finance, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

This policy is issued in accordance with Egypt’s Personal Data Protection Law No. 151 of 2018 and its implementing rules. Where this policy grants you more than the law requires, the policy applies.

Data Collection

We collect the following information when you use our website or services:

  • Personal Information: Name, email address, phone number, and company address when you contact us.
  • Usage Information: Data about how you use our website, including pages visited and time spent on the site.
  • Device Information: Browser type, IP address, and device type used to access our website.
  • Cookies: We use cookies to enhance your experience on our website.

Usage and device information is collected only after you accept the measurement notice. If you decline, nothing is loaded and the site works exactly as it does otherwise.

How We Use Your Data

We use the information we collect for the following purposes:

  • To provide and improve our financial and accounting services.
  • To respond to your inquiries and requests and provide technical support.
  • To send updates about our services and offers (you can unsubscribe at any time).
  • To analyze website usage to improve user experience.

Data Protection

We take appropriate security measures to protect your personal data:

  • Encryption: We use encryption technologies to protect sensitive data during transmission and storage.
  • Limited Access: Your personal data is only accessible to authorized employees who need this information to perform their duties.
  • Backup: We maintain secure backups of your data to protect against loss.

Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data under certain circumstances.
  • Right to Object: You can object to the processing of your personal data for certain purposes.

How to exercise a right

Send the request to info@kayanfinance.com from the email address the data relates to, stating which right you are exercising. We confirm receipt, verify your identity where the request concerns personal data, and respond within the period prescribed by Law 151 of 2018. If we cannot act on a request, we explain why in writing.

Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. You can disable cookies through your browser settings, but this may affect certain website functions.

This site sets no measurement cookie before you accept the notice. Your choice itself is stored locally in your browser, not on our servers, and you can clear it at any time through your browser settings.

Third-Party Services

We may use third-party services to analyze website usage and improve our services. These services may collect information about your use of our website according to their own privacy policies. We do not sell or rent your personal data to third parties.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date at the top. We encourage you to review this page regularly to stay informed about our policies.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at info@kayanfinance.com or +20 102 446 6670.

Data controller

The controller of the personal data described in this policy is:

Address
Cairo, Egypt

How long we keep data

Data is kept only for as long as it is needed for the purpose it was collected for, and then deleted.

Contact form submissions (name, company, email, phone, message)
24 months from your last contact with us. If the enquiry becomes an engagement, the details move into that engagement’s own records and are kept under the retention rules that apply to client files.
Self-check results, where the visitor asked for them by email
12 months from the day the result was requested.
Measurement data, collected only after consent
Up to 12 months, in aggregate only. It is not linked to a named person and cannot be traced back to one.

You can ask us to delete your data before any of these periods end, and we will do so unless the law requires us to keep it. Write to the address in the firm’s details below.